WRMC 2022 Pre-conference

Building a Risk Management Information System (RMIS): A Deep Dive into analyzing Contributing Factors and Mitigating Factors through Incident Database Tracking and Business Analytics Tools

Workshop Description

Incident and close call data collection is a fundamental part of any program’s overall risk management strategy. Reviewing individual incident report forms is important, but that won’t give you a holistic picture of your organization’s risk or show you trends across the organization. In order to truly understand and manage risk you need to track incidents and close calls in a database and utilize new advances in data analytics to uncover trends across your data. A Risk Management Information System combines structured data collection with Business Intelligence (BI) tools to provide you with consistent data for all incidents.

We’ll use the Risk Assessment & Safety Management (RASM) model as an entry point to analyze contributing factors in an incident and develop the response plans for mitigation strategies to reduce risk. From there we will explore the Systems Thinking approach of Jens Rasmussen for the range of contributing factors that can occur both inside and outside of an organization. We’ll use case studies to examine these concepts in detail, both a well-known sample accident, and participants will be able to analyze their own accidents. Participants will learn how to use a causal taxonomy for relating contributing factors and build an Accimap, a graphical representation of the interactions between contributing factors. The next stage of the workshop will be exploring the basic concepts represented in Safety II – that is how positive operations and practices prevent accidents from occurring. Rather than only looking at “what we do after the bad thing happens and how we keep it from happening again”, participants will also learn to focus on “what’s working now.” In this section participants will assess positive safety/mitigation factors that prevented an accident from occurring and build a Preventimap, a graphical representation of the interactions between risk prevention factors. Participants will get hands-on practice using online business analytics to review and assess trends with sample data from the IncidentAnalytix system.